Ethnio Review: How I Used it to Interview My Visitors

March 14th, 2012 → 10:29 pm by

Web analytics tools often only give you a limited understanding of your visitors. So when I recently ran a trial of Ethnio on my site to recruit people like you to interview, I was amazed with how much insight I gained. What is Ethnio? It’s a service that uses your website to recruit users for research [...]

Marketing & Consumer Insight

New: Graphing Split Test Calculator for A/B Testing

December 19th, 2011 → 8:00 pm by

If you’ve looked closely enough at my site, you may have noticed the new section to the side – tools and tweaks. To date, I have built a calculator for graphing and measuring statistical confidence on your tests (alongside the feedback tool and GA content targeting script). It’s the first of its kind to graph [...]

Testing

Visualize Your Best Converting Hour & Day of the Week

August 23rd, 2011 → 4:45 pm by

Last week, Tim Leighton-Boyce shared a post about day-of-the-week reporting in Google Analytics V5. It reminded me of  a cool little visualization Core Metrics uses to illustrate the best converting hour and day of the week, as well as how to construct it in Microsoft Excel. Yes. It’s really that simple to do, and gives [...]

Analytics

Offer & Content Targeting Using Google Analytics

August 8th, 2011 → 5:00 pm by

One of the lesser known features of Google Analytics is that you can use it to target offers and content through JavaScript – much like the features of BTBuckets and many split testing software providers. Unlike these providers however, using Google Analytics can be a cleaner, tidier way that has less of an impact on [...]

Analytics

Download: Simple Feedback Form with Google Analytics Integration

July 19th, 2011 → 7:13 pm by

Feedback is probably the best tool anyone can use to improve their website and guide conversion optimisation camapigns. Since Kampyle is a little on the expensive side for most blog owners, I built a little alternative for anyone looking for a great free option that also integrates with Google Analytics. Features Attention grabbing pop-out (useful [...]

Analytics

3 Custom Reports Using Unique Visitors in Google Analytics

June 6th, 2011 → 7:30 pm by

Before we get to it, I’d first like to apologise to my subscribers who are receiving this twice. Last week, I accidentally published an unfinished copy of the post from my phone. Yes, I’m embarrassed and yes, I plan to make it up to you… Let’s get into the post! As I’ve written before, unique [...]

Analytics

Track Website Optimizer Tests with Yoast’s Google Analytics Plugin

May 23rd, 2011 → 7:39 pm by

Update: Just updated the code to detect if it’s on the page, in case you’re not running a sitewide test. I’ve been setting up some crazy-complex experiment on my blog recently and I figured I would simplify things by using Yoast’s Google Analytics for WordPress plugin. This is such a well built plugin but my [...]

Analytics

Google Analytics’ New Site Speed Report Tracks Page Load Times

May 3rd, 2011 → 10:00 pm by

Update 24/11/2011: Now you don’t need to make the code updates for Site Speed Tracking – it is all controlled simply through _trackPageview(). In fact, now you can also control the sampling rate of site speed by calling _setSiteSpeedSampleRate() before the call to _trackPageview(). See the tracking reference here. I’m not sure why, but I [...]

Analytics

50% of “Website Improvements” Fail to Improve Conversion Rates

March 23rd, 2011 → 7:00 am by

Ideas are powerful – you don’t need to watch Inception to know that, either. Results released by Microsoft, Amazon and App Sumo indicate most of their ideas to improve their websites have failed to improve the metrics they were designed to lift. Here are the results: Amazon – 50% of experiments fail to show improvement Microsoft [...]

Conversion Rate Optimisation

I’m Speaking at Interactive Minds in Brisbane, Australia

March 22nd, 2011 → 7:00 am by

If you’re in Brisbane, Australia on April 6th, I’d love to catch up – I’ll be speaking at Interactive Minds’ “Improving Website Conversion” event on April 6th. Of course, I’ll be introducing people to the tools and how to run a successful conversion optimisation campaign on your site. Here, I’ll be covering the following: The [...]

News